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AAlogics AI Shopping Assistant
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MAGENTO 2 • AI-POWERED CUSTOMER OUTREACH
AI-Powered Customer Outreach for Magento 2
Bring OpenAI into your Magento Admin and turn natural-language
conversations into smarter, personalized email outreach. Discover
customers, understand their order details, access product information,
and create targeted email campaigns without relying on spreadsheets
or manual data exports.
Customer Discovery
Order Details
Product Information
Wishlist Outreach
Abandoned Cart Outreach
Email Outreach
01
SMART ADMIN ASSISTANCE
Run Customer Outreach Through Natural Conversation
Agentic Storefront Admin Chatbot brings OpenAI into Magento Admin
so marketing and operations can manage customers, products, orders,
and email outreach through natural conversation.
Instead of searching through spreadsheets, exporting customer data,
or manually collecting information, your team can ask the AI for
the information they need and use it to prepare relevant email
outreach.
The assistant works with live Magento store data to discover customers,
access customer order details, retrieve product information such as
price and stock, and prepare personalized or promotional email drafts.
LIVE STORE INFORMATION
Get Customer, Order and Product Information
The AI assistant helps marketing and operations teams work with
relevant Magento store information before preparing outreach.
Customer Discovery
Discover customers from live Magento store data and identify
customers for relevant email outreach.
Customer Order Details
Access customer order details and use available order
information as context for personalized outreach.
Product Information
Retrieve product details including pricing, stock and
availability when preparing outreach.
Product Recommendations
Use relevant product relationships and available store
information when creating customer outreach.
CUSTOMER-BASED OUTREACH
Create Outreach Based on Customer Activity
Create targeted email outreach using customer activity and
information available in the Magento store.
01 • WISHLIST
Wishlist-Based Outreach
Create customer outreach based on products customers
have added to their wishlist. Use the available product
information to prepare relevant email communication.
02 • ABANDONED CART
Abandoned Cart Outreach
Create email outreach based on abandoned cart activity,
allowing marketing teams to prepare relevant communication
around products left in a customer's cart.
03 • CUSTOMER ORDERS
Order-Based Outreach
Use available customer order details as context when
preparing personalized email outreach for customers.
04 • PRODUCT INTEREST
Relevant Product Outreach
Prepare outreach around relevant products using available
customer and product information from the Magento store.
SMART PRODUCT OUTREACH
Build Outreach Around Related Products
Outreach can also be created using Magento product relationships
such as cross-sells, upsells, and related products.
CROSS-SELL
Cross-Sell Products
Create outreach using products related to the customer's
existing product interest through cross-sell relationships.
UPSELL
Upsell Products
Include relevant upsell products in outreach to highlight
alternative or higher-value product options.
RELATED PRODUCTS
Related Products
Use related product relationships to create more relevant
product-focused email outreach.
EMAIL OUTREACH
Turn Store Data Into Ready-to-Review Emails
Once the AI has the required customer, order, and product
information, it can prepare personalized or promotional
email drafts for your marketing team.
Outreach can be created around customer activity such as
wishlists and abandoned carts, as well as product
relationships such as cross-sells, upsells, and related
products.
Your team remains in control and can review and refine
every outreach email before it is sent.
1
Discover
Find customers and retrieve relevant Magento information.
2
Understand
Review customer activity, order details and product information.
3
Draft
Create personalized or promotional email outreach.
4
Review & Send
Edit the outreach, preview it and send when ready.
02
FLEXIBLE CAMPAIGNS
Personalized or Promotional Email Outreach
PERSONALIZED
Customer-Focused Outreach
Use available customer, order, wishlist, abandoned cart,
and product information to prepare email outreach that
is relevant to the customer.
PROMOTIONAL
Product-Focused Outreach
Use product information such as price and stock together
with cross-sell, upsell, and related product relationships
to prepare promotional email outreach.
OUTREACH QUEUE
Marketing Stays in Control
Every generated email can be reviewed and refined by your
marketing team before the final outreach is sent.
Edit Email Content
Review and refine the generated email content before
sending it to customers.
Add or Refine Products
Review the products included in the outreach and refine
the product selection before sending.
Preview the Email
Preview the outreach against your Magento email template
before sending it.
Send When Ready
Keep the final decision with your marketing team and
send the email when it is ready.
PRODUCT-AWARE OUTREACH
Use Product Information in Your Emails
Product-focused outreach can use available Magento product
information to make email communication more relevant.
Product Price
Use available product pricing information when preparing
product-focused promotional outreach.
Stock Information
Access available stock information when selecting products
for outreach.
Product Details
Use available product information when preparing
personalized or promotional email content.
Product Relationships
Use cross-sell, upsell, and related product relationships
when creating product-focused outreach.
OUTREACH TRACKING
Know Who Has Already Been Contacted
The assistant tracks customers who have already received
outreach. This gives your team visibility into previous
communication and helps future campaigns stay smart
and respectful.
✓
Track customers who have received outreach.
✓
Review and refine outreach before sending.
✓
Keep future campaigns informed by previous contact.
WHY USE IT?
Smarter Magento Outreach With AI
Bring customer data, order context, product information,
customer activity and email outreach together in one
Magento Admin experience.
01
Less Manual Work
Reduce the need to manually collect customer, order,
and product information before preparing outreach.
02
Better Customer Context
Use customer order details, wishlist and abandoned cart
information as context for relevant outreach.
03
Product-Aware Outreach
Access product information including price, stock and
product relationships when preparing emails.
04
Cross-Sell & Upsell
Create outreach around cross-sell, upsell and related
product relationships.
05
Marketing Control
Keep your marketing team involved through editing,
preview, review and final sending.
06
Smarter Follow-Up
Track previous outreach so your team knows which
customers have already been contacted.
SIMPLE WORKFLOW
From Customer Activity to Email Outreach
Ask the AI for the customers, orders, products, wishlists,
abandoned carts, or product relationships you need.
Review the information, prepare the email, refine it
in the Outreach Queue, preview it using your Magento
email template, and send it when your marketing team
is ready.
01
Ask
Ask the Magento Admin assistant in natural language.
02
Discover
Retrieve customers, orders, products, prices,
stock, wishlists and abandoned cart information.
03
Select
Use relevant products, including cross-sells,
upsells and related products.
04
Prepare
Create personalized or promotional email outreach.
05
Review & Send
Edit, preview against the Magento email template
and send when ready.
FAQ
Frequently Asked Questions
Everything you need to know about AI-powered customer and
product outreach in Magento Admin.
What can the AI assistant retrieve from Magento?
+
The assistant can work with live Magento store data to
discover customers, access customer order details, and
retrieve product information such as price, stock,
availability and relevant product relationships.
Can I create outreach based on customer wishlists?
+
Yes. Customer outreach can be created based on wishlist
activity and the products customers have added to their
wishlist.
Can I create outreach for abandoned carts?
+
Yes. Outreach can be created based on abandoned cart
activity and the products left in the customer's cart.
Can outreach use cross-sell products?
+
Yes. Outreach can be created using Magento cross-sell
product relationships to include relevant products
in customer communication.
Can outreach use upsell products?
+
Yes. Relevant upsell products can be used when preparing
product-focused email outreach.
Can outreach include related products?
+
Yes. Related product relationships can be used to prepare
more relevant product-focused outreach emails.
What product information can be used in outreach?
+
Available product information can include product details,
price, stock and availability. Product relationships such
as cross-sells, upsells and related products can also be
used when preparing outreach.
Can I add products to an outreach email?
+
Yes. Products can be included in the outreach based on
the available Magento product information and relevant
product relationships. Marketing can also review and
refine the product selection in the Outreach Queue before
sending.
Can product stock information be used when selecting products?
+
Yes. Available stock information can be used as part of
the product information considered when preparing and
reviewing outreach.
Can product price be included in promotional outreach?
+
Yes. Available product pricing information can be used
when preparing product-focused promotional email outreach.
Can customer order details be used for personalized outreach?
+
Yes. Customer order details can be accessed from live
Magento data and used as context when preparing
personalized outreach.
Can the assistant create personalized and promotional emails?
+
Yes. The assistant can prepare personalized or promotional
email drafts using available customer, order, product,
wishlist, abandoned cart and product relationship information.
Can marketing edit the AI-generated emails?
+
Yes. Marketing can review and edit the generated email
details in the Outreach Queue before the email is sent.
Can marketing refine the products in an outreach email?
+
Yes. Marketing can review and refine the products included
in the outreach before sending the email.
Can I preview an outreach email before sending it?
+
Yes. The email can be previewed against your Magento
email template before it is sent.
Can the assistant track customers who were already contacted?
+
Yes. The outreach workflow tracks customers who have
already received outreach, helping your team keep future
campaigns informed and respectful.
Does the marketing team have to send the email immediately?
+
No. Emails can be reviewed and refined in the Outreach
Queue, previewed against the Magento email template,
and sent when the marketing team is ready.
Is the outreach managed from Magento Admin?
+
Yes. The workflow is designed to bring customer discovery,
product information, email drafting, review and outreach
tracking into the Magento Admin experience.
AI-POWERED MAGENTO OUTREACH
Turn Magento Store Data Into Smarter Email Outreach
Discover customers, understand order details, use wishlist and
abandoned cart activity, access product information, create
cross-sell, upsell and related product outreach, review every
email, and keep track of previous outreach — all through your
Magento Admin.
More Information
| SKU | AAlogics AI Shopping Assistant |
|---|---|
| Featured | No |
| Dailydeal | No |
| Sponsored | No |
| Hotdeal | No |
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